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What
browser version do I need to take the MindLeaders courses?
Netscape Navigator
versions 4.08 through 4.7x or Microsoft Internet Explorer 4.01 service
pack 2 (sp2) and higher (Microsoft Internet Explorer 5.0 and higher
is recommended).
After
I type my ID and password at the "Take a Course" page, I press "Enter"
and nothing happens. Why?
The mouse must
be used to click "Sign-on" to continue to the course list.
When
clicking "Do It" while taking a MindLeaders course from the Internet,
I am taken to a white page with a Shockwave link.
Authorware Web
Player is a plug-in that expands the functionality of the browser.
Some MindLeaders courses make limited use of Authorware Web Player
in order to more closely simulate the actual application. These
product simulations are optional, so you don't have to download
this plug-in. If you decide to run the simulations, download the
latest version of Authorware Web Player to view the course. After
clicking the Authorware Web Player link on the white page, follow
the instructions for downloading and installing the version of Authorware
Web Player appropriate for your version of Windows.
After
clicking "Done" to answer a question while taking the MindLeaders
course from the Web server or the Internet, I am taken back to the
"Take a Course" page.
At the beginning
of each training session, you must start by going to http://www.youracpname.com/dpec/signon.htm.
The questions will not work if you do not login with your ID and
password each time you resume taking a course.
After
entering my User ID and Password at the "Take a Course" page, I
click the "Sign-on" button, but nothing happens.
This appears
to be a browser configuration issue. It is necessary for JavaScript
to be enabled. For example, enable JavaScript in Netscape Navigator
or ensure "Run ActiveX scripts" is enabled in Internet Explorer.
After making these changes, you will need to reload the page or
restart the browser to apply the changes.
I'd
like to report an error in one of the courses. Who should I contact?
Send the URL
of the Web page and a description of the error to support@youracp.com.
When
attempting to run a simulation, I get the following Authorware error
stating: "Function ReadExtFile on local files not allowed in non-trusting
mode." What should I do?
Go to (http://courses.mindleaders.com/dpec/shared/awsecure/awsecure.htm)
and follow the steps for Setting Authorware Web Player Security.
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